For the complete documentation index, see llms.txt. This page is also available as Markdown.

Managing organization users

Required global permission: Manage access to Tonic Structural

The Access Management tab on Structural Settings view includes a list of the all of the users in your organization.

From the list, you can remove Structural users. You can also restore removed users. If you do not use SSO to manage users, then you can reset passwords for Structural users.

For information on how users are added to Structural, go to Logging into Structural for the first time.

You do not use the Users list to manage user permissions.

Viewing the Users list

To display the Users list:

  1. In the Structural heading, click Structural Settings.

  2. On Structural Settings view, click Access Management.

  3. On the Access Management tab, click Users.

Users list on the Access Management tab of Structural Settings

For each user, the list includes the following information:

  • Name

  • Email address

  • When the user was most recently active in Structural

To use a column to sort the list, click the column heading. To reverse the sort order, click the column heading again.

Removing an organization user

You can remove an organization user from the Users list.

To remove an organization user:

  1. In the Users list, click the actions menu, then click Remove User.

  2. If the user is the owner of any workspaces, then Structural warns you that the workspaces will no longer have an owner. The workspaces are moved to the Workspaces Without An Owner list on Team Settings. For more information, go to Managing workspaces that do not have an owner

  3. On the Remove User panel, click Remove.

Note that when you remove a user, it does not remove the user from the value of the TONIC_ADMINISTRATORS environment setting. You must update the environment setting manually. If a user or group is later added that has an email address or group name that is in the environment variable value, that user or group is granted the built-in Admin (Environment) permission set.

Restoring a removed user

You can restore a removed organization user. When you restore a user, Structural restores to the user the global permission sets that they were assigned.

To view the list of removed, users, on the Access Management tab of Structural Settings, click Deleted Users.

Deleted Users list

To restore a removed user:

  1. In the Deleted Users list, click the restore icon for the user.

  2. On the confirmation panel, click Restore User.

Resetting a user password

Required global permission: Reset Tonic user passwords

From the Users list, if your instance does not use SSO to manage users, you can reset a user's password. You would most likely do this in response to a request from a user who forgot their password.

The reset password option sends an email to the user to allow them to set up a new password.

To reset a password, in the Users list, click the actions menu for the user, then click Reset Password.

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