Textual organizations

In Tonic Textual, each user belongs to an organization. Organizations are used to determine the company or customer that a Textual user belongs to.

A self-hosted instance of Textual contains a single organization. All users belong to that organization.

Textual Cloud hosts multiple organizations. The organizations are kept completely separate. Users from one Textual Cloud organization do not have any access to the users, datasets, or pipelines that belong to a different Textual Cloud organization.

When is a Textual organization created?

A Textual organization is created:

• For a standard Textual license, both self-hosted and Textual Cloud, when the first user signs up for a Textual account.

• When a user signs up for a free trial or pay-as-you go Textual Cloud license with a unique corporate email domain.

• When a user signs up for a free trial or pay-as-you-go Textual Cloud license with a public email domain, such as Gmail or Yahoo. Every user with a public email domain is in a separate organization.

When is a new user added to an existing organization?

Self-hosted instance

A self-hosted instance has a single organization. Every user who signs up for an account on that instance is added to the organization.

Annual Textual Cloud license (not pay-as-you-go)

For companies with an annual Textual Cloud license, the license includes the email domains that are included in the license.

When a user with one of the included email domains signs up for a Textual account, they are automatically added to that organization.

Pay-as-you-go license

For a pay-as-you-go license, when a user with the same corporate email domain signs up for a Textual account, they are automatically added to that organization.

Users with public email domains are always in separate organizations.