Setting up and managing a Textual Cloud pay-as-you-go subscription

The Tonic Textual pay-as-you-go plan allows you to automatically bill a credit card for your Textual usage.

The Textual subscription plan charges a flat rate for each 1000 words. You are billed each month based on when you started your subscription. For example, if you start your subscription on the 12th of the month, then you are billed every month on the 12th.

Tonic.ai integrates with a payment processing solution to manage the payments.

Setting up the subscription

To start a new subscription, from a usage pane or upgrade prompt, click Upgrade Plan.

You are sent to the payment processing solution to enter your payment information.

Updating the payment information

You can update the payment information for your subscription. For example, you might need to choose a different credit card or update an expiration date.

To manage the payment information:

  1. On the home page, in the usage panel, click Manage Plan.

  2. On the Manage Plan page, from the account summary, click Manage Payment.

You are sent to the payment processing solution to update your payment information.

Tracking your usage

The panel on the Home page shows the usage for the current month.

To view additional usage details, click Manage Plan.

The Manage Plan page displays the details for your subscription.

Manage Plan page for a pay-as-you-go subscription

Account summary

The summary at the top left shows the total number of words scanned since you started your account, as well as an overview of the subscription payment information.

From the summary, you can change your plan.

You can also go to the payment processing solution to view and manage payment information.

30-day usage graph

The graph at the top of the page shows the words scanned per day for the previous 30 days.

Current billing period

The Current Billing Period panel summarizes your usage for the current month.

Next billing date

The Next Billing Date panel shows when the next billing period begins and ends.

Canceling and restarting a subscription

When you cancel your subscription, you can either:

  • Go back to a free trial. Note that you are limited to a single set of 100,000 free words. For example, you start a free trial and use 50,000 free words before you start a subscription. If you stop the subscription and go back to a free trial, you only get another 50,000 free words.

  • Delete your account completely

Canceling the subscription

From the Manage Plan page, to stop your subscription:

  1. Click Change Plan.

  2. To cancel the subscription and go back to a free trial, under Free Trial, click Select Plan.

  3. To delete your Textual account, click Delete Account.

Restarting a canceled subscription

To restart a subscription that is canceled:

  1. Click Change Plan.

  2. Under Pay As You Go, click Select Plan.

You are sent to the payment processing solution to enter your payment information.

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